FAQs

Q 1. What payment methods do you accept?

We accept cash and most major debit/credit cards.

Q 2. How do I book a service?

You can contact us via phone, email, or our website contact form. We’ll get back to you promptly to arrange a visit or quote.

Q 3. Are your services insured and guaranteed?

Yes, we are fully insured and our workmanship comes with a satisfaction guarantee. Warranty terms vary depending on the product and service.

Q 4. What areas do you cover?

We serve customers in London and surrounding locations. Contact us to check if we cover your postcode.

Q 5. Do I need to move my furniture before you arrive?

We ask that you move small or personal items ahead of time. If needed, we can help move larger furniture by prior arrangement.

Q 6. How long does installation take?

It depends on the size and type of flooring. Most domestic jobs are completed in 1–2 days. We’ll give you a time estimate before we begin.

Q 7. Do you remove old flooring?

Yes, we can remove and dispose of your old flooring before installing the new one. This can be included in your quote.

Q 8. Do you provide free quotes?

Yes, we offer free, no-obligation quotes. We can visit your property to assess the area and provide an accurate estimate.

Q 9. What types of flooring do you offer?

We supply and install carpet, vinyl, laminate, hardwood, and luxury vinyl tile (LVT). We can help you choose the best option for your space and budget.

Have any questions? here some answers

Got questions about our carpet and flooring services? We’ve answered some of the most common ones here to help you make the best choice. If you don’t see your question listed, feel free to contact us anytime!

Ready to Get Started?

Let’s work together to create floors you’ll love. Contact us today to get started!